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Poor quality of the connection

If you experience a poor quality during your call, please send us a message through the contact form below this article so that we can take care of this issue as fast as possible.

We will need the following important information from you:

  1. How does the poor quality manifest itself?
    Do you hear any unpleasant sounds? Is it hard to understand your contact or the other way around?
  2. What is the phone number of your contact with whom you noticed this problem?
  3. When did you make the call (please state the date and the exact time)?
  4. Did you experience that quality problem before? When did you generally notice it for the first time?

Since we offer several different phone lines, we can improve the quality of your calls with those. Thank you for your help and for getting in touch with us.

Still have questions? Click here to contact us.

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