Poor quality | Help Center | toolani - Cheap international calls

Poor quality of the connection

If you experience a poor quality during your call, please send us a message through the contact form below this article so that we can take care of this issue as fast as possible.

We will need the following important information from you:

How does the poor quality manifest itself?
Do you hear any unpleasant sounds? Is it hard to understand your contact or the other way around?
What is the phone number of your contact with whom you noticed this problem?
When did you make the call (please state the date and the exact time)?
Did you experience that quality problem before? When did you generally notice it for the first time?

Since we offer several different phone lines, we can improve the quality of your calls with those. Thank you for your help and for getting in touch with us.

Still have questions? Click here to contact us.

Was this article helpful?

Contact

Thank you for your feedback! Is there anything that we can improve? Do you have a problem with which you need help? Write us!

Thanks for your feedback! Is there anything we could do better?

Please describe your problem or request in as much detail as you can. The more you tell us here, the more quickly we will be able to help.

Message sent

Your message has been sent. We will do our best to reply as soon as possible and will contact you by email.

Thank you, your toolani team

Your feedback was successfully transmitted. We will take care of it and get back to you as fast as possible. Thank you! Your toolani team

Message could not be sent

Unfortunately your message could not be sent at this time. Please try again later.

Thank you, your toolani team.